Returns and Exchanges
Thank you for shopping with Value Me Company, your satisfaction is our #1 priority!
We want you to be completely happy with your new purchase.
If you don’t love it, send it back!
Orders can be returned within 30 days of purchase. We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within this time frame. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.
Value Me Company is not responsible for any lost returns. We recommend a shipping method with a proof of delivery or tracking number.
We currently do not generate return labels for international shipments, customers will be responsible for return shipments & cost.
We do not issue the refund if
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value Me Company (i.e. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of Value Me Company
Return Process
- Please email our customer service representatives at [email protected] to get a return authorization and return address.
- After receiving your email with return request, our customer service representatives will send the return instructions back to you via email. Please follow the instructions to process the return.
Contact Us
- If you have any problem please email us : [email protected]
